Outsource Services Lead

Job Title

• Title: Outsourced Services Lead
• Department: Operations – Procurement
• Location: Sector - 62 , Noida

About the Role

Introduction – the ‘why’

This is a fantastic opportunity to join Oxford University Press (OUP), a mission-driven organization committed to excellence in publishing and education. As an Outsourced Services Lead, you’ll play a pivotal role in ensuring high-quality content creation through strategic supplier engagement. This role offers the chance to work on a wide range of print and digital products, contributing to a team that manages over 3,500 supplier engagements annually with a budget exceeding £4 million. You’ll be part of a collaborative and dynamic environment that values continuous improvement, innovation, and customer focus.

Opportunity – the ‘what’

As the Outsourced Services Lead, you will:

• Source and contract third-party content creation services in line with OUP’s policies and governance.
• Manage supplier relationships from onboarding through to final delivery and payment.
• Make decisions to balance quality and cost efficiency.
• Collaborate with internal stakeholders to plan and execute outsourcing activities using standard rate scales.
• Monitor supplier performance and escalate issues when necessary.
• Maintain accurate records in internal systems to ensure visibility of spend and budgets.
• Contribute to process improvements and efficiency initiatives.

Your impact will be felt across Publishing & Content Operations and Product Planning, helping deliver approximately 1,500 products annually and ensuring supplier engagements are efficient, compliant, and high-quality.

About You

Essential Criteria

• Strong organizational skills with the ability to prioritize effectively.
• High attention to detail and accurate record keeping.
• Resourceful problem solver with excellent communication skills.
• Ability to multitask and adapt to a fast-paced environment.
• Positive, action-oriented attitude.
• Experience in publishing or a similar industry.
• Familiarity with ERP systems such as SAP, including reporting and purchase order creation.
• Experience with contracts and third-party content creation suppliers.
• Experience working in a matrix organization.
• Educated to degree level or equivalent relevant experience (e.g., qualification in Purchasing and Supply Management).

Desirable Criteria

• Knowledge of the publishing lifecycle across Editorial, Design, and Media.
• Proficiency in Microsoft Office (especially Excel) and Adobe software.
• Background or interest in English Language Teaching (ELT).

Queries

Please contact aarti.rana@oup.com with any queries relating to this role.

Salary

Dependent on skills and experience.

Please apply on Careers.oup.com.