Marketing Operations Assistant

Job Title

• Title: Marketing Operations Assistant
• Department: Marketing, Academic
• Location: Global

About the Role

Working as part of a Marketing Operations team, the Marketing Operations Assistant helps deliver a wide range of operational and administrative tasks. The primary aim is to support the Academic Marketing team in maintaining key relationships and bringing OUP products to market efficiently and with impact.

Key Accountabilities

1. Administer and Record the Distribution of Gratis and Incentive Marketing

   • Evaluate and respond to requests for gratis review copies from academic journals and other media.
   • Issue and record successful requests for fulfillment.
   • Evaluate and respond to opportunities to nominate OUP titles for awards and prizes.
   • Issue and record gratis copies as required.
   • Provide methods for accessing digital content free of charge as needed.
   • Generate regular reports/statistics on the volume and value of gratis copies issued.

2. Maintain and Enhance Publicly Accessible OUP Product Information

   • Regularly update and enhance product information in the OUP Marketing database (STAR).
   • Respond effectively to queries about OUP titles on public websites and implement corrections quickly.
   • Curate and prepare review content from academic journals and other media for upload to the OUP Marketing database (STAR).

3. Maintain the Supply of Sales Collateral

   • Create and supply sales collateral (e.g., sales sheets, AI’s) to Academic Sales teams.
   • Audit and update pre-existing sales collateral to ensure relevance.
   • Maintain publicly accessible resources/websites used by OUP customers.
   • Initiate and complete processes for selecting OUP products for inclusion in print/digital catalogues.

4. Collaboratively Enable and Administer Cooperative Marketing Initiatives

   • Execute initiatives to promote OUP products with co-op partners as directed by Academic Marketing teams.
   • Administer and track spend related to co-op marketing.
   • Report on costs regularly.

5. Provide Administrative Support to the Marketing Design Executive

   • Triage incoming requests for design work from Academic Marketing.
   • Collaborate with the Marketing Design Executive to place work for completion by internal design resources.
   • Generate regular reports/statistics on the volume and type of design work actioned.

6. Provide Administrative Support Across Marketing Shared Services and Operations

   • Action emergent or seasonal tasks as identified by the Marketing Operations Manager.

Skills, Knowledge, and Experience

Essential Attributes

• Approachable and friendly
• Team player
• Flexible
• IT literate
• Enjoys varied workload
• Strong written and verbal communication
• Takes instruction/learns quickly
• Manages time effectively

Skills & Knowledge

• Adaptability: Quickly accepts and integrates change; enjoys team working.
• Time Management: Prioritizes work effectively; meets deadlines; estimates task durations accurately.
• Written Communication: Offers precise and clear communication; adapts tone to recipient; interested in copywriting and proofreading.
• Takes Direction: Welcomes management and goal setting; understands organizational structures.
• Self-Knowledge: Recognizes limitations; learns from mistakes; manages and responds to criticism constructively; resilient.

Education or Qualifications

• Educated to A level/BTEC standard or achieved a CIM level 3 qualification or higher.

Previous Experience

• At least 6 months of experience in a professional work environment, ideally in a business office location working as part of a team.
• Intermediate IT skills, ideally with advanced Excel abilities.
• Previous experience in a Marketing, Commercial, or Operations setting is desirable.

Key Interfaces

• Internal: Marketing, Editorial, Sales, Marketing Shared Services, Design, Operations and Technology, Fulfillment
• External: Authors, Research Institutions, Journal Societies, Award Administrators, Specialist media, Retailers

Please apply on Careers.oup.com.