Job Title

• Title: Data Operations Assistant
• Department: Sales & Marketing – Data & Insight 
• Location: Sector - 62 , Noida

About the Role

Introduction – the ‘why’

This is an excellent opportunity to join OUP’s Data & Insight function at a time when the business is strengthening its global approach to data quality, data governance, and insight-driven decision making. You will be part of a growing team whose mission is to maintain trusted, high‑quality data that supports Sales & Marketing activities worldwide.

You will contribute directly to OUP’s values-driven work by helping maintain accurate data foundations that underpin critical revenue operations. The role offers meaningful exposure to CRM platforms (such as Salesforce), established workflows, and cross‑functional collaboration with regional and central marketing teams. It is an ideal role for someone who is detail‑oriented, enjoys structured processes, and wants to grow skills in data operations, analytics support, and workflow optimisation.

Opportunity – the ‘what’

In this role, you will:

• Validate and clean data in line with established rules, escalating quality issues where needed.
• Enter and update business reference data sets to ensure accuracy and consistency.
• Maintain and file documentation relating to data processes, workflows, and datasets.
• Manage and monitor incoming task queues, ensuring priorities are handled in a timely manner.
• Support the Data & Insight Analyst team by completing data tasks and administrative work.

Impact of the role:

Your work ensures that data across the organisation is trusted, usable, and well-maintained. High‑quality data directly improves the performance of Sales & Marketing teams globally. Your role contributes to the wider success of the Data & Insight function by ensuring documentation is discoverable and by maintaining smooth operational workflows.

About You

Essential Criteria

• Strong attention to detail and process orientation
• Proficiency in Excel
• Familiarity with CRM systems (Salesforce preferred)
• Strong problem‑solving skills and willingness to learn
• Highly organised and able to manage multiple priorities
• Clear and effective communication skills

Desirable Criteria

• Understanding of good Sales & Marketing practice
• Understanding of data governance and GDPR compliance
• Experience working in revenue operations or marketing data processes

Resources

You will have access to:

• CRM and marketing platforms (e.g., Salesforce, DotDigital)
• Experienced colleagues across the Data & Insight team
• Training and professional development opportunities

Queries

For any queries relating to this role, please contact aarti.rana@oup.com.

Salary

Dependent on skills and experience.

How to Apply

Please apply at Careers.oup.com.