Manager, Academic Excellence

Location: 

Mumbai, MH, IN, 400070

Salary:  Nil
Division:  Education
Department:  Sales Support

Job Title

  • Manager, Academic Excellence
  • Department – Sales Support– School Education (West)
  • Location – Surat

 

About the Role

Introduction

Responsible for overall academic journey of a school resulting in revenue generation, retention, upsell and cross-sell opportunities.

 

Key Accountabilities

  • Support and monitor Oxford Advantage’s execution in partner schools.
  • Visit schools at regular intervals to train teachers and ensure smooth implementation of our system.
  • Timely completion of trainings and ISVs.
  • Review and execute training modules for teachers, principals, academic coordinators and conduct observation and coaching sessions.
  • Zero open complaints in the territory beyond 7 days.
  • Own the entire academic implementation and be the pillar for 100% retention of the partner schools.
  • Working towards improving the LMS usage in the user schools across the region.
  • Promoting digital products in schools in the respective region.
  • Identify the opportunities of up-sell and cross-sell and collaborate with internal stakeholders to ensure logo retention.
  • Executing innovative customer engagement activities for customer delight.
  • Training of internal resources in the respective region
  • Reporting, auditing and documentation.

 

About You

 

  • A Postgraduate/ graduate degree in any discipline with excellent communication skills
  • Minimum of 4 years of prior relevant industry experience
  • Tech savvy and knowledgeable about the Edtech domain
  • Experience of teacher training
  • Understanding of LMS and technology
  • Good understanding of computer applications
  • Experience in the integrated services domain
  • Excellent relationship building skills.
  • Ability and flexibility to travel 15-20 days in a month.

 

Please apply on Careers.oup.com

We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.

Job Category:  Sales & Business Development